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Dominican Republic · Fully Remote

IT Support Specialist

Keep our remote team running smoothly — helpdesk role.

About the Role

We are hiring an IT Support Specialist to provide technical support to our distributed team. You will troubleshoot issues, manage equipment, and ensure our people have everything they need to work effectively.

Key Responsibilities

Respond to and resolve IT support tickets in a timely manner. Set up and manage user accounts and access permissions. Troubleshoot hardware, software, and connectivity issues. Maintain IT asset inventory and documentation. Support onboarding of new remote team members.

Requirements

2+ years of IT support experience. Proficiency with Windows and macOS environments. Familiarity with cloud tools (Google Workspace, Microsoft 365, Slack). Strong communication skills and a patient, helpful approach. CompTIA A+ or similar certification is a plus.

Locations
Dominican Republic
Remote status
Fully Remote

About Remote World

Remote World was founded in 2023 with a simple belief: the future of work is remote, and everyone should have access to quality remote opportunities regardless of their location.

We noticed that while remote work is growing rapidly, many talented individuals around the world struggled to find legitimate, well-paying remote positions. At the same time, employers were struggling to find qualified remote talent from a global pool.

Remote World was created to solve this problem by building a comprehensive platform that not only connects job seekers with employers, but also empowers workers to develop the skills they need to succeed in remote environments.

Today, we're proud to have connected over 500 talented professionals with remote opportunities worldwide, and we're just getting started.

Founded in 2023
Dominican Republic · Fully Remote

IT Support Specialist

Keep our remote team running smoothly — helpdesk role.

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